Christopher Brian Collection unconditionally guarantees all products we manufacture and sell at our online store to be free from defects of workmanship. We will gladly replace defective items or issue a refund for any defective item you wish to return.

 

If you're not satisfied with the fit, quality, color, or size of an item, don't hesitate to return it and choose any item in another size or color. We will gladly exchange any item that you're not completely happy with.

 

Please note the following limitations:

•    Items must be returned within 45 days of purchase.

•    Items that have been laundered or altered in any way cannot be accepted for exchange or return.

 

To Make a Return or Exchange:

 

If you wish to return or exchange an item for any reason besides defect (see limitations above), you will be responsible for return shipping charges. We will ship your replacement item(s) at no additional shipping charge.

 

All you need to do is complete the return form included with your order, remembering to indicate the style, color and size of your desired replacement item(s). Ship the item(s) back in any box or envelope. We recommend using a carrier that provides tracking, as Christopher Brian Collection is not responsible for any lost shipments.

 

If Your Order is Defective :

 

If your order either contains the wrong item(s) or defective items, we'll not only pay the return shipping charges but also send you your indicated replacement(s) with free shipping as well.

 

 

Send it here:

 

Consumer Returns Dept.

Christopher Brian Collection

1142 S. Diamond Bar Blvd.

#231

Diamond Bar, CA 91765

United States

 

 

If you request a refund:

 

When the returned item is received, the value of your returned item will be credited back as soon as our Returns Department has completed processing your return, usually within two weeks.

 

If you request a replacement:

 

When the returned item(s) is received, we immediately process a new order for your replacement item(s) and ship it to you with no additional shipping charge. You may see a new charge on your credit card statement, but the value of your returned item will be credited back with our Returns Department has completed processing your return, usually within two weeks.